أثر تكنولوجيا المعلومات على إدارة المعرفة - دراسة حالة مؤسسة اتصالات الجزائر فرع المدية

Abstract

The purpose of this research isto determine the impact of information technology with regard to knowledge management in the Algerian Telecom Corporation (ALG) branch of Al-Media inan analytical descriptive approach. Information technology was measured as an independent variable and its study from different aspects. Knowledge management represented the dependent variable in this study After studying the various aspects of information technology, we have found out that the latter has a great impact on knowledge management, especially in the light of the knowledge and technologicaldevelopment. The organizations are more interested in the knowledge resources. Knowledge is the most important resource that the organization must possess. The effective role that IT plays in creating, storing, distributing and sharing knowledge After conducting and discussing the field study, we have reached the impact of information technology in the Algerian Telecom Corporation, Al-Madia branch on knowledge management, in addition to testing the hypotheses of the study and analyzing the most important results The study concluded that there is animpact of information technology on knowledge management as the latter need to apply the information technology in order to achieve its objectives. We have also noticed, through some personal interviews with some heads of departments, that the Algerian Telecom Corporation (ALG) of Al-Medea branch is clearly interested inknowledge without having its own management.