مساهمة القيادة التحويلية في تفعيل أسلوب إدارة الجودة الشاملة في المؤسسة الإقتصادية الجزائرية-دراسة حالة صيدال مقر إنتاج المدية أنتيبيوتيكال
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Abstract
The study aims to analyse how the dimensions of transformational
leadership contribute to the application of comprehensive quality management
in the Madya Production Headquarters pharmacy complex by identifying the
degree of management leadership practice in the dimensions of
transformational leadership (ideal effect, inspiring stimulus, intellectual
excitation, individual considerations). Its effective role in bringing about
cultural change and fostering a comprehensive culture of quality, in
influencing the application of comprehensive quality management principles
(continuous improvement, training, education, leadership...) In the institution
in question, but because of the current health situation (COVID 19) We were
unable to conduct the field study and were only theoretically satisfied with the
theoretical relationship between the study variables and the most important
results:
Transformative leadership is one of the most important pillars of the
organization, because it makes management more efficient and dynamic.
a transformational leader is a change-loving one that he considers a
starting point, not an access point.
Comprehensive quality management is an integrated management system
that includes all Activities and processes that meet the needs of the customer
today and in the future.
The success of ISO 9001 implementation depends on how much higher
management is supported and convinced of its importance, on the one hand,
and the efficiency and awareness of employees, on the other.
