دور بطاقة الدفع الإلكتروني في تحسين جودة الخدمات المالية البريدية :دراسة تقييمية في مؤسسة بريد الجزائر-وكالة المدية

Abstract

Through this study, we try to address the reason for the Algerian citizen to refrain from all electronic transactions, especially if it is related to the electronic payment process, and from here we seek to persuade this customer to use the various payment methods, foremost of which is the electronic payment card. And for this we will look at general concepts of electronic payment صلختسملا 4 means, and its various characteristics and types, and to give the subject more enrichment, we have chosen the Algeria Post Corporation as a field study to know the extent of the electronic payment card contribution to improving the quality of postal financial services in light of developments in information and communication technology Witnessed by the contemporary world. Consequently, we reached some results through which it was revealed to us that electronic payment methods have greatly encouraged the conduct of electronic financial operations that are appropriate t o the developments of the times in terms of speed and effectiveness, especially the electronic payment card that contributed a lot to developing the quality of electronic financial services at Algeria Pos