تأثير إستخدام تكنولوجيا الإعلام في جودة الخدمة العمومية - دراسة حالة مديرية التربية لولاية المدية للفترة مابين 2017-2018

Abstract

Information technology and digitization are the most important institutions and companies, whether governmental or otherwise. Technology has an important role in bringing about the various scientific transformations in the administrative field and transforming it from its traditional form to electronic or digital. Time, effort, and costs in carrying out the tasks. Modern information systems and digitization in the application of e-government have worked to improve the quality of the work of the institution in order to improve its services and development. This is what the Algerian state is trying to achieve, And does not include all sectors, in addition to not to adopt this concept adequately within public institutions in particular;