واقع تطبيق الإدارة الإلكترونية في مؤسسات التامين - دراسة حالة الصندوق الوطني للضمان الإجتماعي وكالة المدية

Abstract

The study aims to identify the reality of electronic management within the National Social Security Medea Agency, where we discussed the theoretical aspect of electronic management and the development of the relationship with the customer by highlighting the nature of the reflection of the application of electronic management as an independent variable and its implications for professional performance as a dependent variable The professional performance that each service organization aims to improve to influence the future by convincing him of the service message addressed to him at the lowest cost and less effort and speed.