دور القيادة التحويلية في تفعيل منهج إدارة الجودة الشاملة في قطاع التعليم العالي - دراسة آراء عينة من أساتذة قطاع التعليم العالي

Abstract

This study aimed to analyze the role of transformational leadership in activating the total quality management approach in the higher education sector in Algeria I have come up through the theoretical side that the transformational leadership is gaining strength and great importance to find strong higher education institutions able to meet the challenges of today's world, the fact that the transformational leadership is based on four key dimensions: the charismatic influence; it is the ability to affect others away from using the official power derived from the leadership site, attention to individuals; which is a set of behaviors that the transformational leader can personally take care of each follower, mental motivation; which refers to innovate new ideas that excite followers to know the problems and encourage them to provide the potential solutions in creative ways and support new and innovative models for work performance, the inspirational motivation for the delivery of his high expectations to others. In order to follow the total quality management approach in the higher education and benefit from its advantages, the situation calls for taking a range of foundations mainly the awareness about the philosophy and concept of total quality, and the conviction and commitment of the higher management to apply it through actual practices that enhance the participation of workers, in addition to the importance of focusing on internal and external customers and the continuous improvement of performance and provided services and identifying measurement standards, from here the role of transformational leadership with its characteristics and features occurs to activate the application of this approach through the development of practices and skills of creativity, innovation, trust, and teamwork within the institutions of higher education. To test this, we designed a questionnaire based on the proposed study model, after arbitration, we distributed it to a sample of faculty members in higher education institutions; they were selected randomly, in which we distributed 381 questionnaires we received 299 valid questionnaires for analysis, we dealt with their data based on some statistical tests related and available in the SPSS program; at the end we came up with a range of outcomes, including: The Study sample members agreed that the academic leaderships in the Algerian institutions of higher education, practice two dimensions; attention ﺺﻠﺨﺘﺴﻣ ﺔﺳارﺪﻟا ﺔﯿﺒﻨﺟﻷا ﺔﻐﻠﻟﺎﺑ XVIII to individuals and inspirational motivation, while they had a neutral opinion about the charismatic influence and mental motivation According to the opinion of the study sample members, there is no application of total quality management principles of the higher education institutions which they belong. It showed that there are differences with statistical significance at a nominal significance level (0.01α≤) in the estimates of the study sample of the faculty members in the higher education institutions of the level of practicing the transformational leadership and applying principles of total quality management in higher education due to the following variables: years of seniority, scientific degree, center career, and the type of higher education institution which they belong. There is an effect with a statistical significance of the level of practicing the transformational leadership in applying the total quality management approach in the higher education sector. Based on these results, this research concluded with a set of recommendations including: Holding practical Workshops for academic leaderships and train them on the transformational leadership in order to transform their educational institutions which are managed in an academic way to technical education institutions serving the labor market and meet its needs ; Facilitating the policies of delegating authorities to enable the academic leaders to motivate employees and taking attention to training administrative frames taking the transformational leadership as an approach to practice the work, which will have a positive impact on improving the business climate ; Creating the right climate for the implementation of total quality management in the Algerian institutions of higher education through putting in a place mechanisms and plans to raise the awareness and guidance of total quality management ideology and culture that shows and highlights the importance and usefulness of this thought in the higher education