Conception and Development of a Digital Twin for the Control and Supervision of E-Government Services

Abstract

The development of a digital twin for e-government services is of paramount importance for improving online service delivery and enhancing operational efficiency. By using SysML for modeling, Eclipse Ditto for remote monitoring, and integrating advanced technologies such as the Internet of Things and adaptive algorithms through a comprehensive web application, the project ensures effective service monitoring by utilizing an alert system that provides real-time notifications for proactive issue management, maintaining high service standards. The digital twin solution optimizes the delivery of e-government services in real-time, enhancing accessibility, transparency, and responsiveness in digital governance.