دور إدارة المعرفة في تعزيز الميزة التنافسية لدى المؤسسات الخدمية دراسة حالة _الصندوق الجهوي للتعاون الفلاحي

Abstract

The study aimed to identify the role of knowlege management in enhancing competitive advantage, a case study of the foundation of the Regional Fund for Agricultural cooperation in the state of Medea, by trying to determine the views of the employees of institution about the nature of the relationship between knowladge management processes and the dimension of competitive advantage,therefore, the questionnaire was used as a tool for collecting data about the study variables , and it was distributed to a sample of (22) workers, while the spss program was used to analyze data and test hypotheses,and we reached the following results : • There is a direct relationship between knwoledge management and competitive advantage, as the greaterthe application of knowledge management in institution the greater the possibility or access to competitive advantage • There is a statistically significant relationship between knowledge management processes (knowledge generation, knowledge storage, knowledge transfer, knowledge application) and dimensions of competitive advantage(market share and quality) • The needs toincrease attention to the application of knowledge management un all operations of the institution to ensure the success of its work.